Published inChatbots LifeHow to make your chatbot seem more human-likeLet’s all agree that talking to machines is no fun. Texting, by nature, is a very emotional activity and humans expect a similar…Dec 4, 2018Dec 4, 2018
What does UX have to do with Customer Support?As a Designer building a Customer Support Saas product, one thing that really hit me early on is how similar the basics of UX and Customer…Nov 15, 2018Nov 15, 2018
