Purnanga BorahinChatbots LifeHow to make your chatbot seem more human-likeLet’s all agree that talking to machines is no fun. Texting, by nature, is a very emotional activity and humans expect a similar…4 min read·Dec 4, 2018----
Purnanga BorahWhat does UX have to do with Customer Support?As a Designer building a Customer Support Saas product, one thing that really hit me early on is how similar the basics of UX and Customer…5 min read·Nov 15, 2018----